Privacy Policy

Effective Date: July 27, 2026

Last Updated: July 27, 2026

The Leader NU Institute, LLC, referred to in this Privacy Policy as “LNU,” “The Leader NU Institute,” “we,” “our,” or “us,” respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit theleadernuinstitute.com, complete an assessment, contact us, purchase a membership or program, apply for a position or partnership opportunity, attend an event, or otherwise interact with our services.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Infomation You Provide Directly

You may provide information such as:

* First and last name

* Email address

* Telephone number

* Organization or company name

* Job title or professional role

* Billing and payment information

* Assessment answers and results

* Leadership, business, or organizational information

* Program and membership selections

* Messages, comments, questions, and concerns

* Documents, photographs, spreadsheets, resumes, and other uploaded files

* Career application information

* Partnership application information

* Event registration information

* Feedback, reviews, and testimonials

* Communication and marketing preferences

Please do not upload sensitive personal information unless it is reasonably necessary for the service you are requesting.

Payment Information

Payments may be processed by third-party payment processors. LNU may receive limited transaction information, such as your name, billing status, purchased service, payment amount, and the last digits of your payment method.

We generally do not directly store complete credit card or bank account information.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

* Internet Protocol address

* Browser type

* Device type

* Operating system

* Approximate geographic location

* Pages visited

* Links clicked

* Referring website

* Time and date of visits

* Session duration

* Website interaction and conversion information

* Cookie and tracking technology information.

Information From Third Parties

We may receive information from third parties, including:

* Payment processors

* Customer relationship management platforms

* Assessment platforms

* Scheduling and calendar platforms

* Email and communication providers

* Advertising and analytics providers

* Event platforms

* Business partners

* Publicly available professional sources

2. How We Use Information

We may use personal information to:

* Operate, maintain, and improve our website

* Provide leadership development, coaching, consulting, AI implementation, and educational services

* Process assessments and provide reports or recommendations

* Register users for memberships, workshops, programs, events, and communities

* Process payments and maintain transaction records

* Schedule consultations, meetings, and strategy calls

* Respond to questions and support requests

* Review career, contractor, faculty, or partnership applications

* Deliver newsletters, educational resources, program updates, and marketing communications

* Personalize website and program experiences

* Measure website performance and marketing effectiveness

* Detect fraud, abuse, technical problems, and security incidents

* Enforce our agreements and policies

* Maintain business and legal records

* Comply with applicable legal and regulatory requirements

* Protect the rights, safety, property, and integrity of LNU, our users, and others

3. Assessments and AI-Related Services

Our assessments, reports, recommendations, and AI-related services may use automated systems, algorithms, or third-party technology platforms.

Assessment results and automated recommendations are intended to support business, leadership, and organizational decision-making. They should not be treated as legal, medical, financial, psychological, employment, or other licensed professional advice.

We may use assessment responses to:

* Calculate readiness or leadership scores

* Identify potential priorities

* Recommend programs or services

* Prepare consultations

* Improve our assessment methodology

* Produce aggregated or de-identified insights

We do not guarantee that an assessment, AI recommendation, or automated result will be complete, error-free, or appropriate for every organization.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, session recording tools, and similar technologies to:

* Keep the website functioning

* Remember user preferences

* Analyze traffic and website performance

* Understand how visitors use the website

* Measure advertising and marketing campaigns

* Improve forms, landing pages, and user experiences

* Prevent fraud and protect website security

You may adjust your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.

Where legally required, we will request consent before using non-essential cookies.

5. How We Share Information

We may share information with trusted third parties that perform services on our behalf, including:

* Website hosting providers

* Customer relationship management providers

* Payment processors

* Email and text communication providers

* Assessment platforms

* Scheduling and calendar providers

* Cloud storage providers

* Analytics and advertising providers

* Professional advisers

* Contractors, instructors, coaches, and consultants

* Event and community platforms

* Security and fraud-prevention providers

These providers may access information only as reasonably necessary to perform their services or as otherwise permitted by law.

We may also disclose information:

* With your permission

* To complete a transaction or service you requested

* To comply with legal obligations, subpoenas, court orders, or government requests

* To investigate suspected fraud, abuse, or security incidents

* To protect legal rights, property, or personal safety

* In connection with a merger, financing, acquisition, restructuring, or sale of business assets

6. Sale and Sharing of Personal Information

LNU does not sell personal information in exchange for money.

Some analytics and advertising activities may be considered “sharing,” “targeted advertising,” or a “sale” under certain privacy laws, even where no money is exchanged.

Depending on your location, you may have the right to opt out of certain advertising, sharing, profiling, or data-use practices.

To submit a request, contact us using the information in the “Contact Us” section.

7. Marketing Communications

With your consent or where otherwise permitted by law, we may send:

* Newsletters

* Program announcements

* Membership updates

* Event invitations

* Educational resources

* Assessment follow-ups

* Promotional emails or text messages

You may unsubscribe from marketing emails using the unsubscribe link in the message.

You may opt out of marketing text messages by replying STOP, where applicable. Message and data rates may apply.

Opting out of marketing messages will not prevent us from sending necessary transactional or service-related communications.

8. Uploaded Files and User Content

When you upload a document, image, spreadsheet, resume, or other file, you represent that:

* You have the authority to provide it

* Its submission does not violate another person’s rights

* It does not contain unlawful or malicious material

* It does not include unnecessary sensitive information

We may use uploaded content to review and respond to your request, process an application, deliver services, maintain records, or comply with legal obligations.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

* Provide services

* Maintain business and transaction records

* Fulfill the purposes described in this Policy

* Resolve disputes

* Enforce agreements

* Meet tax, accounting, regulatory, and legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, email system, payment platform, cloud service, or electronic transmission method can be guaranteed to be completely secure. You provide information electronically at your own risk.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

* Request access to personal information

* Request correction of inaccurate information

* Request deletion of personal information

* Obtain a portable copy of certain information

* Restrict or object to certain processing

* Opt out of targeted advertising or certain data sharing

* Withdraw consent

* Appeal the denial of a privacy request

* Receive information about categories of data collected and disclosed

* Exercise privacy rights without unlawful discrimination

These rights may be subject to legal limitations and verification requirements.

To protect your information, we may ask you to verify your identity before completing a request.

You may also authorize an agent to submit a request where permitted by law. We may require proof of the agent’s authority.

12. California Privacy Notice

California residents may have rights under applicable California privacy laws, including rights to know, correct, delete, and obtain information about certain disclosures or sharing practices.

California residents may also have the right to opt out of the sale or sharing of personal information and to limit certain uses of sensitive personal information.

LNU does not discriminate against users for exercising applicable privacy rights.

13. International Visitors

LNU is based in the United States.

If you access our website from another country, your information may be transferred to, processed in, and stored in the United States or other jurisdictions where our service providers operate.

Privacy laws in those jurisdictions may differ from the laws in your country.

Where required, we will use appropriate safeguards for international data transfers.

14. Children’s Privacy

Our website, programs, memberships, and professional services are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If we discover that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

Programs involving minors must be arranged through an authorized parent, guardian, school, nonprofit, government agency, or other responsible organization.

15. Third-Party Websites and Services

Our website may link to third-party websites, assessment tools, payment pages, calendars, social media platforms, or external services.

We do not control the privacy, security, availability, or content practices of those third parties. Their own policies govern information submitted directly to them.

You should review the privacy policies of third-party services before providing information.

16. Employment and Partnership Applications

Information submitted through an employment, faculty, contractor, executive, or partnership application may be used to:

* Evaluate qualifications and suitability

* Verify information

* Communicate about opportunities

* Conduct interviews

* Maintain applicant records

* Meet legal and compliance obligations

Submitting an application does not guarantee employment, engagement, certification, partnership approval, client referrals, revenue, or business opportunities.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When material changes are made, we may post the revised Policy on our website, update the “Last Updated” date, or provide additional notice where required.

Your continued use of the website after a revised Policy becomes effective indicates acknowledgment of the updated Policy.

18. Contact Us

For questions, complaints, or privacy-rights requests, contact:

The Leader NU Institute, LLC

Austin, Texas

Email: [email protected]

Mailing Address: 6510 Hickman Ave., Austin Texas 78723

You may also submit a request through the Contact Us page at:

theleadernuinstitute.com/contact